Join the Ubisec Team
Honesty, integrity and determination are at the core of Ubisec. We empower our employees to learn cutting-edge technologies and deliver innovative solutions to clients as part of a supportive team.
In addition to the openings below, we’re always on the lookout for the best and brightest talent to add to our team.
Technical Support Specialist (Full-Time) - Brea, CA
NO SPONSORSHIP, NOW OR IN THE FUTURE, CAN BE PROVIDED FOR THIS POSITION. PLEASE DO NOT APPLY IF YOU ARE NOT ABLE TO MEET THIS REQUIREMENT.
The Technical Support Specialist is the first line of defense for assisting our customers with various IT hardware and software issues. The candidate is required to know how to configure, manage, maintain, monitor and troubleshoot issues in an effective and efficient method.
You are a person that loves producing excellent, high quality customer outcomes and experiences and doesn’t back away from challenges. You thrive in a fast-paced environment while juggling multiple priorities and goals. You are a great communicator and understand the value of conveying clear messaging both verbally and in written form. You require minimal supervision and thrive when working independently but know when to reach out to and collaborate with teammates when needed to reach a resolution. You are confident in your abilities, but are humble enough to know that there is a lot to learn from others. You thrive under structure, but can be flexible when things don’t go as planned, all while having a great, positive attitude. You understand the value of customer service, respectfulness and being polite, all while being direct and to-the-point. You love technology and have a passion for IT and always want to learn, whether via company mandate or self-study. You possess a sense of urgency and punctuality is an innate personality trait.