Cloud Contact Center
Deliver a seamless customer experience with Cisco’s innovative Webex Contact Center platform
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The cloud offers a more efficient and strategic way to stay in touch
Webex Contact Center is a Software-as-a-Service (SaaS) offering that provides the significant advantages of cloud delivery. A cloud-based contact center can help your organization unlock higher levels of agility, flexibility, scalability, innovation, and customer success.
By moving your contact center to the cloud, you gain more control over your operations because as a unified, omnichannel contact center on the cloud, you can track every interaction to improve operational efficiency and reduce costs.
Expert implementation and support that saves you time and money
Ubisec will set up the Webex Contact Center as the foundation of your communications, and we’ll help your team find out ways to scale up and unlock the various features that will make your organization more innovative and agile.
We also provide support for your contact center needs, and we’ll resolve any issues or queries you may have as soon as possible.
Our services:
You’ll be able to enjoy the innovative Webex Contact Center with Ubisec as your partner.
Seamless implementation
Accommodate IoT (Internet of Things) connectivity with secure on-premise and cloud solutions.
Unlock features for more customer success
Keep your business secure with comprehensive security strategies and proactive threat monitoring.
Reliable support
We’re always ready to help you resolve any issues that might pop up with your Webex Contact Center, all you have to do is get in touch with us.
What the results look like
Communicate more effectively with your customers with this innovative cloud platform.
- Improve business outcomes by increasing sales conversions, revenues, retention, customer satisfaction scores, and first contact resolutions
- Improve performance across sites by monitoring the business and operational performance of agents, teams, sites, systems, and outsourced partners in real time
- Reduce administrative overhead by managing contact center operations and resources from a central command center in the cloud
- Enjoy hassle-free implementation and platform support
What our customers say
Why do SMBs across California choose Ubisec?
Since 2005, Ubisec has built a reputation for delivering solutions that help our clients grow and scale, improve their operations, increase their ROI, and secure them a competitive edge in their respective markets.
