IT Support Services

Get responsive, reliable IT support in California & Washington DC

Ubisec understands that one minute of downtime means thousands of dollars in lost productivity which is why responsive support is crucial so you can get back to work fast. That is exactly what you get when you sign up for our IT Support services. We provide fast on-site or remote assistance and resolve IT issues for good. When you make a call or send a support ticket, you can rest assured that a certified IT expert will take care of your problem immediately. Our technicians provide personalized customer services and explain the steps to you in plain language so there is no delay due to miscommunication.

Ubisec’s IT Support service also includes:

  • Virtual help desk support – scalable help desk support that you can use as primary support or to simply fill in the gaps in your existing IT team
  • Proactive maintenance – we will look after your IT infrastructure around the clock so issues are resolved before downtime occurs
  • Comprehensive systems administration – our IT engineers will manage every aspect of your technology and are ready to assist in any task
  • Enhanced Service Level Agreements (SLA) – we track cases so we ensure fast resolution and excellent customer satisfaction

How responsive is your existing IT support?

Fill out the form and we’ll show you how fast our support ticket and phone call response is.

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